Survey Respondents: Confidentiality and Information Sharing
Electronics Cooling surveys that are conducted on behalf of our customers generate reports with data tables and summaries that are used by our customers, and in turn, may be used by our customers within their respective markets. These data are typically used to inform decisions, understand the needs and interests of stakeholders, or to evaluate attitudes and opinions on issues of interest. In all cases, data that is collected from individual survey participants is reported back to our clients in combination with other participants. We protect from disclosure to clients and third parties the identity of survey participants and respondent-identifiable information. All information will be supplied in aggregate format, unless otherwise indicated, as outlined in “Survey Respondents: Information Sharing”.
Any personal information provided when participating in an online sweepstakes or other online incentive program we host is used only for the purpose of fulfilling the given prize or incentive.
Survey Respondents: Information Sharing
Electronics Cooling will use the information you may provide to us for internal purposes and share it only for the limited purposes described herein.
We do occasionally host surveys which provide respondents with the opportunity to share their information with the client conducting the survey. In these cases, an option to share contact information is included in the survey, allowing the respondent to opt-in to having their information shared (anonymous survey data will still be used in aggregate, regardless).
Survey Respondents: Handling of Personal Information
“Personal information” means information that (a) is about, or relates to, an identified or identifiable individual, (b) can be linked to that individual, and (c) is recorded. Personal information may include, among other things, an individual’s name, address, phone number, or email address. For further clarity, the term “personal information” does not include information that pertains to a specific individual, but from which that individual cannot reasonably be identified.
Though we make every effort to preserve user privacy, we may need to disclose personal information when required by law wherein we have a good-faith belief that such action is necessary to comply with a current judicial proceeding, a court order, or legal process served in relation to the surveys.
Accessing Information You May Have Provided
All participants of surveys who have provided personal information when contacting us for any reason and would like to change or modify their information, or opt-out, should send an email directly to firstname.lastname@example.org.
Responses to such inquiries will be sent via email or regular mail within 30 days upon receipt.
CAN-SPAM Voluntary Compliance
Electronics Cooling adheres to the Controlling the Assault of Non-Solicited Pornography and Marketing Act (“CAN-SPAM Act”), and complies with key privacy and disclosure provisions of the CAN-SPAM Act, including:
– providing a physical address for Electronics Cooling; and,
– providing a clear and simple opt-out method which is always honored.
Safety and Security
Electronics Cooling safeguards all information it collects through its surveys from unauthorized access. Only authorized Electronics Cooling employees or agents carrying out permitted business functions are allowed to access this information.
Most of our online surveys provide respondents with the opportunity to enter a sweepstakes or receive some other incentive. In order to fulfill the incentive offer, respondents to the survey have their email addresses placed in a drawing for the chance to win the incentive offer.
Contest rules for survey conducted by Electronics Cooling on behalf of a client, started on July 28, 2015:
Must be 18 years of age to play and legal resident of United States or Canada. No purchase necessary. Limit one entry per person. One (1) winner will receive an iPad Air (U.S. version), and three (3) winners will each receive a USD $100 gift card. Postage paid by Company. Contest ends 5 P.M. EDT on Tuesday, August 11, 2015. Winner will be notified by email, at which time a valid U.S. or Canada address must be supplied by winner in order to receive prize.